Shipping policy

Thank you for shopping with us. Below you’ll find everything you need to know about how we process and ship orders.

Order Processing Time

All orders are processed within [1–3 business days] unless otherwise stated on the product page.

  • Orders are not processed, shipped, or delivered on weekends or holidays.

  • During high-volume periods, processing times may be slightly extended.

  • If there is a significant delay, we will notify you via email.

Preorder Items

Products marked as Preorder will ship within the timeframe stated on the product page (example: 1–2 weeks).

If your order contains both in-stock and preorder items:

  • The order may ship together once all items are ready, or

  • Items may ship separately at our discretion.

Shipping Rates & Delivery Estimates

Shipping charges are calculated at checkout based on your location and selected delivery method.

Estimated delivery times:

  • Standard Shipping: [3–7 business days]

Delivery times are estimates and are not guaranteed.

Shipping Carriers

We use trusted carriers such as:

  • USPS

  • UPS

  • FedEx

Carrier selection may vary depending on package size, weight, and destination.

Order Tracking

Once your order has shipped, you will receive a confirmation email with tracking information.

Please allow up to 24 hours for tracking updates to appear.

Local Pickup (If Offered)

Local pickup is available at:

100 South Main Street, Unit A, Summerville, 29483, South Carolina

You will receive an email notification when your order is ready for pickup. Please wait for confirmation before arriving.

Incorrect Shipping Information

Please ensure your shipping address is accurate at checkout.

We are not responsible for orders shipped to incorrect addresses provided by the customer. If a package is returned due to an incorrect address, additional shipping fees may apply.

Lost, Stolen, or Damaged Packages

We are not responsible for lost or stolen packages once marked as delivered by the carrier.

If your order arrives damaged, please contact us within [X days] of delivery with photos of the item and packaging so we can assist you.